Terms of service

Last updated: August 12, 2026

These Terms of Service (the "Terms") govern access to and use of liquidatorvaulttcg.com and the online store, content, features, accounts, products, and services made available through it (collectively, the "Services"). The Services are operated by LiquidatorVault TCG LLC, a California limited liability company ("LiquidatorVault TCG," "we," "us," or "our"), and are hosted by Shopify.

By accessing or using the Services, creating an account, or submitting an order, you agree to these Terms and the policies incorporated into them. If you do not agree, do not use the Services or place an order.

1. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding contract to place an order. If you use the Services on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

The Services are intended for customers purchasing for lawful purposes at eligible USPS domestic-service destinations accepted at checkout. We do not offer conventional international shipping.

2. Incorporated Policies

The following policies are incorporated into these Terms:

• Privacy Policy

• Return, Refund, Replacement, and Cancellation Policy

Product listings, promotion terms, checkout disclosures, and other policies expressly referenced at the time of purchase also apply. If a specific product listing or promotion expressly conflicts with a general provision of these Terms, the more specific term controls for that product or promotion. Nothing in these Terms limits rights or remedies that cannot lawfully be waived.

3. Permitted Website Use

We grant you a limited, personal, revocable, nonexclusive, nontransferable license to access and use the Services for lawful shopping, account management, and informational purposes.

You may not:

• Use the Services for fraud, unlawful conduct, harassment, abuse, or infringement of another party's rights.

• Attempt to gain unauthorized access to an account, system, network, checkout, promotion, or restricted area.

• Introduce malicious code or interfere with the security, availability, or operation of the Services.

• Scrape, crawl, harvest, copy, frame, mirror, or systematically extract store content or customer information without our written permission, except as allowed by law.

• Use bots, scripts, multiple accounts, false identities, or other methods to evade product limits, promotion terms, security measures, or purchase restrictions.

• Submit false, misleading, incomplete, or fraudulent account, payment, shipping, claim, or chargeback information.

• Use our name, content, or Services to impersonate us or imply an affiliation or endorsement that does not exist.

We may investigate suspected violations and may restrict or terminate access when reasonably necessary to protect the Services, customers, or our legal rights.

4. Accounts

You are responsible for providing accurate account information and maintaining the confidentiality of your login credentials. You are responsible for activity conducted through your account to the extent permitted by law. Notify us promptly at liquidatorvaulttcg@gmail.com if you believe an account has been accessed without authorization.

We may suspend or close an account, limit access, or require additional verification when we reasonably suspect fraud, unauthorized use, abuse, a security risk, or a material violation of these Terms. Closing an account does not eliminate obligations or rights arising from completed transactions.

5. Product Listings and TCG Disclosures

We make reasonable efforts to describe products accurately. Images may be illustrative, and colors, packaging artwork, promotional labels, wrapping, factory seals, and other presentation details may vary because of manufacturing changes, product waves, distribution, lighting, or display settings.

For factory-sealed trading card products:

• Contents are determined and packaged by the manufacturer.

• We do not guarantee particular cards, pull rates, hit rates, grades, centering, print quality, market value, or results.

• Minor external packaging variations or cosmetic imperfections are not necessarily product defects when the product remains factory sealed and its contents remain protected.

• Opening a product confirms acceptance of the randomized nature of its contents and prevents a return based on pulls, card condition, value, or dissatisfaction, subject to rights that cannot lawfully be waived.

Product descriptions and these Terms do not create an affiliation with a product manufacturer or intellectual-property owner.

6. Orders and Contract Formation

Submitting an order is an offer to purchase. An automated order confirmation only acknowledges receipt and does not necessarily mean that we have accepted the order. An order is accepted when we send a shipping confirmation, expressly confirm acceptance, or otherwise begin final fulfillment, subject to any preorder or backorder terms disclosed at purchase.

All orders are subject to payment authorization, verification, product availability, quantity limits, geographic restrictions, and review for errors or suspected fraud. We may refuse, limit, or cancel an order before shipment for legitimate reasons, including:

• Inventory discrepancies, supplier allocations, or unavailable products.

• Pricing, description, promotion, tax, shipping, or technical errors.

• Payment failure, suspected fraud, unauthorized activity, or elevated security risk.

• Attempts to evade quantity or promotion limits.

• Orders prohibited by law, carrier rules, or these Terms.

If we cancel an order or quantity that we cannot fulfill, we will refund the affected amount and associated shipping charge, if any, without a customer cancellation fee. We will not retroactively charge a higher product price for an order already accepted without your agreement.

7. Pricing, Payment, and Taxes

Prices are displayed in U.S. dollars unless otherwise stated. Prices, availability, and promotions may change before an order is submitted. The price shown in an accepted order will not change solely because the product's market value later rises or falls.

You authorize us, Shopify, and the applicable payment provider to charge the payment method submitted for the order total, including merchandise, shipping, taxes, and disclosed fees. You represent that you are authorized to use the payment method and that the billing information is accurate.

Applicable sales tax is calculated based on information available at checkout. You remain responsible for taxes legally owed on a transaction, but we will not collect additional amounts after purchase unless required by law or agreed to correct an identified error.

8. Product Limits, Promotions, and Promotional Gifts

We may establish reasonable product, household, account, address, or payment-method limits to distribute limited inventory fairly and reduce fraud or promotion abuse. Related orders may be combined, reduced, or canceled when reasonably necessary to enforce disclosed limits.

Promotions and promotional gifts are subject to their stated eligibility conditions, duration, available inventory, and any exclusions displayed through the Services. Unless otherwise stated:

• A qualifying threshold is evaluated by the store at checkout.

• Promotional gifts are limited to the quantity displayed or added to the qualifying order.

• Gifts have no cash value and may not be exchanged for cash.

• Separate orders cannot be combined after purchase solely to qualify for a promotion.

• Cancellation, refund, or adjustment of qualifying merchandise may eliminate eligibility for an associated gift as explained in our Return, Refund, Replacement, and Cancellation Policy.

We may end or modify a promotion prospectively, but we will honor the terms shown for an accepted qualifying order unless fulfillment becomes impossible. If a stated gift is unavailable, we may provide a reasonably comparable substitute or another appropriate remedy.

9. Preorders and Backorders

Products identified as preorders or backorders are not ready for immediate shipment. Release dates, expected arrival dates, quantities, and allocation estimates may change because of manufacturers, distributors, or carriers.

Preorders and backorders are charged when placed unless checkout states otherwise. Orders combining in-stock and preorder or backorder merchandise generally ship when all items are available. Customer-requested partial shipment or partial cancellation is not guaranteed.

Customer-requested cancellations are governed by our Return, Refund, Replacement, and Cancellation Policy, including any disclosed cancellation fee. If we cannot fulfill an item or cannot ship within the promised or legally required timeframe, we will provide the delay notice, cancellation opportunity, or refund required by applicable law. A cancellation required because of our inability to fulfill or timely ship is not subject to a customer cancellation fee.

10. Returns, Cancellations, Refunds, and Replacements

All sales are final, except for remedies involving qualifying damage, incorrect or missing merchandise, material misdescription, confirmed carrier loss, an approved cancellation, or rights that cannot lawfully be waived.

Customer-requested cancellations are not guaranteed and, when approved, are subject to the cancellation terms and fee stated in our Return, Refund, Replacement, and Cancellation Policy. That policy also controls reporting deadlines, photographs and documentation, packaging preservation, lost-package investigations, delivered scans, address errors, promotional gifts, and refund processing.

11. Shipping and Delivery

We operate exclusively online and ship only to destinations that checkout recognizes as eligible for USPS Ground Advantage or another available USPS domestic service without international-postage charges, import duties, or import taxes. Carrier and destination restrictions may apply.

Any stated fulfillment period and carrier transit estimate are different: fulfillment is the time needed to prepare an order for shipment, while transit begins after carrier acceptance. Delivery estimates are not guarantees unless expressly identified as guaranteed.

You are responsible for providing a complete, accurate, and deliverable address. We may decline an address change after purchase when fulfillment has begun or the change creates a fraud or security risk. Delays, loss, damage, delivered scans, refused packages, and returned-to-sender shipments are handled under our Return, Refund, Replacement, and Cancellation Policy.

Events outside our reasonable control—such as carrier disruptions, severe weather, natural disasters, labor disruptions, government action, manufacturer or distributor delays, utility or network outages, or similar events—may delay performance. This provision does not eliminate any notice, cancellation, refund, or other obligation imposed by applicable law.

12. Payment Disputes and Chargebacks

Contact us promptly at liquidatorvaulttcg@gmail.com if you believe a charge or order is incorrect so we can investigate. Nothing in these Terms waives a lawful right to dispute a charge with a card issuer or payment provider.

You may not knowingly submit a false chargeback, claim that an authorized purchase was unauthorized, misrepresent delivery or product condition, conceal a refund already received, or seek duplicate recovery from us and a payment provider for the same amount. We may provide order, tracking, communications, and claim documentation to payment providers when responding to a dispute.

13. Intellectual Property

The Services and their original content—including our business name, branding, page design, graphics, photographs, text, arrangement, and store materials—are owned by or licensed to LiquidatorVault TCG LLC and are protected by applicable intellectual-property laws. No ownership rights are transferred to you.

You may not reproduce, distribute, modify, commercially exploit, or create derivative works from our protected content without written permission, except as allowed by law.

Pokémon and related names, characters, logos, images, and trademarks belong to their respective owners. LiquidatorVault TCG LLC is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially connected with The Pokémon Company, Nintendo, Game Freak, Creatures Inc., or their affiliates.

14. Third-Party Services, Links, and Social Media

The Services depend on or may display content from third parties, including Shopify, payment providers, USPS, eBay-related review technology, and other app or service providers. Third-party services are governed by their own terms and privacy notices. We are not responsible for a third party's independent services, websites, content, availability, or practices, but this does not limit responsibility we have under applicable law for our own store or transactions.

We may maintain accounts or publish unpaid, organic content on Instagram and YouTube. Those platforms are operated independently and their terms apply to use of their services. Social-media posts may discuss products or availability but do not modify a product listing, accepted order, promotion, or these Terms unless we expressly state otherwise. For order support, contact us by email rather than relying on a social-media comment or direct message.

15. Feedback and Communications

If you voluntarily send us suggestions or feedback about the Services, you grant us permission to use that feedback to operate or improve our business without compensation or attribution. This permission does not transfer ownership of your personal information, private communications, photographs submitted for an order claim, or third-party review content.

You agree that we may send order confirmations, shipping updates, security notices, policy notices, customer-service responses, and other transactional communications electronically. Marketing communications are governed by the choices described in our Privacy Policy.

16. Website Availability and Product Warranties

We do not promise that the website will always be uninterrupted, secure, current, or error-free. The website and its non-product informational features are provided on an "as available" basis to the fullest extent permitted by law.

Products remain subject to any applicable manufacturer warranty, express written promise we make, and implied or statutory warranty that cannot lawfully be disclaimed. We do not independently guarantee randomized contents, pull results, market value, grading outcomes, or cosmetic packaging perfection beyond an express statement in the applicable listing.

17. Limitation of Liability

To the fullest extent permitted by law, LiquidatorVault TCG LLC and its members, employees, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the Services or a product transaction, including lost profits, lost opportunity, loss of data, or changes in collectible market value, when such damages were not the direct and legally recoverable result of our conduct.

To the fullest extent permitted by law, our aggregate liability arising from a particular order will not exceed the total amount you paid us for that order. These limitations do not apply to fraud, willful misconduct, violation of law, personal injury, or any liability or remedy that cannot lawfully be excluded or limited.

Some jurisdictions do not allow certain warranty exclusions or damage limitations. In those jurisdictions, the exclusions and limitations apply only to the maximum extent permitted by law.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold LiquidatorVault TCG LLC harmless from third-party claims, liabilities, and reasonable costs arising from your unlawful misuse of the Services, infringement of a third party's rights, fraudulent conduct, or material breach of these Terms. This section does not require you to indemnify us for our own fraud, willful misconduct, violation of law, or other responsibility that cannot lawfully be shifted to you.

19. Suspension and Termination

We may suspend or terminate access to the Services for a material violation of these Terms, fraud, abuse, security threats, or unlawful conduct. We may also discontinue all or part of the Services prospectively.

Termination does not affect an accepted order unless the order is separately canceled in accordance with these Terms and applicable law. Provisions that by their nature should survive—such as payment obligations, intellectual property, dispute provisions, liability limitations, and accrued rights—remain effective after termination.

20. Governing Law and Disputes

These Terms and transactions with us are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law principles.

Before filing a lawsuit, the parties are encouraged—but not required where prohibited or impracticable—to attempt in good faith to resolve the dispute by emailing liquidatorvaulttcg@gmail.com with the order number, relevant facts, requested resolution, and supporting documents.

Subject to any mandatory consumer-protection or venue rights, disputes arising from these Terms or the Services may be brought in the state or federal courts located in Los Angeles County, California. Either party may bring an eligible matter in small-claims court. These Terms do not contain a mandatory arbitration provision or class-action waiver.

21. Changes to the Services or These Terms

We may change website features, prospective prices, product availability, and these Terms. Revised Terms will be posted with an updated date and any additional notice required by law.

Changes apply prospectively and do not retroactively alter material terms of an order already accepted unless you agree or applicable law permits the change. Continued use of the Services after revised Terms take effect constitutes acceptance of the revised Terms for later use and transactions.

22. General Provisions

These Terms, together with the policies and specific disclosures incorporated into them, constitute the entire agreement between you and us regarding the Services and supersede prior communications on the same subject. They do not override an express written promise included in an accepted order.

If a provision is found invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. Section headings are for convenience only.

You may not assign an account or rights under these Terms without our written consent. We may assign these Terms in connection with a merger, reorganization, financing, or sale of all or part of our business, subject to applicable law and continued protection of customer rights.

23. Contact Information

LiquidatorVault TCG LLC
Email: liquidatorvaulttcg@gmail.com
Mailing address: 16416 Village Way, #154, Santa Clarita, CA 91387, United States