Shipping policy
Last updated: August 17, 2026
This Shipping Policy applies to orders placed through liquidatorvaulttcg.com.
1. Shipping Destinations
LiquidatorVault TCG LLC currently ships only within the United States. We ship to all 50 states and Washington, D.C.
We do not ship internationally or to U.S. territories, APO, FPO, or DPO addresses. Available destinations are determined by the shipping address accepted at checkout.
2. Order Processing
In-stock orders are typically processed within 1–2 business days after the order is placed and payment is successfully authorized. Business days for standard processing are Monday through Friday, excluding federal and USPS holidays.
We also fulfill orders on Saturdays. Orders placed before 12:00 p.m. Pacific Time on Saturday are generally processed for shipment that Saturday. Orders placed at or after the Saturday cutoff, on Sundays, or on postal holidays will begin processing on the next business day.
Processing times are estimates and may be affected by order verification, unusually high order volume, product releases, severe weather, carrier interruptions, or other circumstances outside our reasonable control.
3. Shipping Method and Charges
Orders are shipped using USPS Ground Advantage. Shipping charges are calculated at checkout based on the delivery address and applicable shipment details.
We do not collect international postage, import duties, or import taxes because we do not offer international shipping.
4. Delivery Estimates and Tracking
Order processing time and carrier transit time are separate. Carrier transit begins after USPS accepts the package. Any delivery date displayed at checkout, in an order confirmation, or in tracking information is an estimate and is not guaranteed.
Tracking information will be sent to the email address provided at checkout after a shipping label is created. Tracking may not update until USPS accepts and scans the package.
5. Preorders and Backorders
Preorder and backorder items are charged when the order is placed. If an order contains both an in-stock item and a preorder or backorder item, the entire order will generally ship together after all items become available. Partial shipment and partial cancellation are not guaranteed.
Release dates, availability, quantities, and supplier allocations may change. Additional terms governing preorders, backorders, and cancellations are provided in our Refund, Replacement, Return, and Cancellation Policy.
6. Address Accuracy and Changes
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us immediately if an address correction is needed. Address changes are not guaranteed after an order has entered processing or a shipping label has been created.
If a package is returned because of an incorrect or incomplete address, refusal, failure to claim the package, or another circumstance attributable to the recipient, additional shipping charges may be required before the order is resent. If a refund is approved instead, original shipping charges and other nonrefundable carrier costs may be deducted to the extent permitted by law.
7. Insurance and Signature Confirmation
Orders with a merchandise subtotal of $300 or more will be shipped with insurance coverage. Orders with a merchandise subtotal of $500 or more will also require signature confirmation at delivery. For purposes of these thresholds, the merchandise subtotal is calculated after discounts and before taxes and shipping charges.
We may also purchase insurance or require signature confirmation for orders below these thresholds when we determine that additional delivery protection is appropriate. When signature confirmation is required, the customer is responsible for ensuring that the package can be received and signed for at the delivery address.
If delivery cannot be completed, USPS may leave a notice or hold the package for pickup. Packages returned because they were not claimed may be subject to additional shipping charges before being resent.
8. Delayed, Lost, Damaged, or Delivered Packages
If tracking has shown no additional updates for 7 consecutive days, contact us so we can review the shipment. Carrier and insurance investigations, claim eligibility, and waiting periods may apply before a refund or replacement can be issued.
An order marked delivered by USPS must be reported to us within 3 calendar days of the delivery scan. A confirmed delivery scan to the shipping address provided at checkout generally does not qualify for a refund or replacement unless USPS or the applicable insurer confirms a covered misdelivery or loss.
If an order arrives damaged, contact us promptly and retain the product, shipping box, packing materials, and shipping label. Photographs and other documentation may be required for us to review the issue or submit a carrier or insurance claim.
Please review our Refund, Replacement, Return, and Cancellation Policy for the complete requirements governing damaged, delayed, lost, or delivered packages.
9. Contact Us
For shipping questions, contact:
LiquidatorVault TCG LLC
Email: liquidatorvaulttcg@gmail.com
Mailing address: 16416 Village Way, #154, Santa Clarita, CA 91387